Benefits of using LABC Warranty’s service

Early Engagement

  • Pre-empting risks and de-risking projects at design stage.
  • Avoiding complications, delays, and defects on site.
  • Protecting your bottom line and delivering to your schedule & standards.
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Technical Support

  • Collaborative approach to working on site, supporting you in delivering quality homes.
  • Access to an online portal to keep track of the progress and performance on site as well as the quality of workmanship.
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Warranty Coverage

  • Structural warranty underwritten by A-rated global insurers
  • Insolvency, loss of rent, and mechanical and electrical cover
  • One-year defects period - competitive in the industry.
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CUSTOMER CASE STUDIES

L&Q case study HA Image

L&Q | The Chain

  • 519 units

  • New Homes & Social Housing mix

  • 12 storeys

How we added value:

Support with technical issues e.g. fire stopping, roofs and balconies - ponding.

Brought the project over the line 3 months early.

Hill case study HA image

The Hill Group & Hightown Housing Association | The Heart of Maylands

  • 161 units

  • New Homes, Social Housing & Commercial mix

  • 9 storeys

How we added value:

Support with difficult design detail and working to a tight completion schedule.

Southern Housing

Southern Housing & Thakeham | Holmhurst St Mary

  • 208 units

  • Social Housing

  • 2 & 3 storeys

How we added value:

Cover on mechanical and electrical units such as ground source heat pumps & solar panels. Managing and understanding tricky ground conditions. 

Working with LABC Warranty – the benefits you can enjoy

Working with LABC Warranty gets you much more than just an insurance provider. You gain a trustworthy, engaged partner that starts working for you as early as the design stage.

Early engagement

LABC Warranty joins you as early as RIBA Design Stage 2 to offer input on your plans, making sure the final design is warranty-compliant, upholds all the features that define your housing, and satisfies your building control provider.

 
De-risking Design certainty
Early engagement means your build team, warranty provider, and building control team go on to site with a clear and harmonious vision. This means smoother work on site, and better collaboration when there are issues to solve.
Agreeing a design with the three main parties well in advance gives housing associations the best chance to secure labour and materials at advantageous prices, locking those costs in at the start of a development.
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Working together on site

LABC Warranty’s risk management surveyors work alongside your build teams and building control provider to spot defects emerging early, and ensure as much work as possible is warranty-compliant.

While a surveyor will never compromise on delivering the highest quality of homes possible, they will collaborate with your teams to reduce defects, address them early, and make the solutions repeatable across your sites. 

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Support beyond the building site

Housing associations that work with LABC Warranty will never wonder who to call when they need to talk about their site.

On top of the assigned risk management surveyor who will regularly visit and inspect your site, LABC Warranty customers enjoy access to an assigned account manager and customer experience specialist.

 
Account manager

LABC Warranty operates a nationwide network of account managers, offering you a business development manager who lives in and works in your area. These specialists are available to discuss the progress on your sites, put you in touch with our technical experts, and talk about developing future projects.


Customer experience specialist

LABC Warranty’s customer experience specialists are available every working day to assist your staff with queries around administration, payment, certificate issuance, and our online portal.

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Drive quality on site with additional services

While the work that our design consultants and risk management surveyors perform is vital to the LABC Warranty service, what we offer goes beyond that with the Site Quality Review and Good Practice Guide:

Site Quality review

Across one site, twenty or more, the Site Quality Review is a detailed audit of your site and produces an 11-point review of key construction stages, grading them from Very Poor to Very Good. Use the Site Quality Review to identify areas to improve, benchmark sites and regions against each other, and highlight where your site teams excel. 

Learn more about Site Quality reviews >

 

Good Practice Guide

The LABC Warranty Good Practice Guide is the how-to guide to achieving top-quality site management across areas like health and safety, workmanship, site tidiness and general cooperation with your warranty provider. Free to download, it’s the playbook for site managers to win awards like The Bricks and Site Manager of the Year.

Download the Good Practice Guide >
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What the warranty covers

 

Social Housing Warranty - Summary of cover

  Cover Period
Defects Insurance Period: 1 years
Structural Insurance Period: 9 or 11 years

  Financial Limit
New build: up to £500,000
Conversions: up to £250,000

  Continuous Structure Limit
New Build: up to £25,000,000*
Conversions: up to £5,000,000
*higher limits on request

  Cover Includes
Mechanical and electrical inherent defects (For 5 years from completion)
Contaminated land
Additional costs / fees
Alternative accommodation
Removal of debris

  Optional Cover Available
Builder insolvency (During the building period)
Loss of rent
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More than the warranty – interested and involved in the industry

By now we’ve shown clearly there’s more to the LABC Warranty service than a certificate for the mortgage companies, and there’s more to our company than inspection and technical standards.

Take a look below for a flavour of what we’re up to away from the worksite.

Whitepaper- Experts weigh up impact of 15-year warranties

 

Building Safety Act 15-year warranty

In 2023 LABC Warranty spoke to a wealth of experts about the potential legislative introduction of minimum 15-year warranties, which could be activated through the Building Safety Act.
Our subsequent whitepaper explored the impacts of that change, from builders and buyers through to manufacturers and insurers.
Read the whitepaper here

Housing and the net-zero challenge – obstacles and opportunities

 

Social landlord net-zero survey

Before the government upheaved their near-term plans for net-zero in the social housing sector, LABC Warranty interviewed social housing landlords to find out what they were planning to do to hit net-zero, how their progress was going so far, and what their biggest obstacles were to hitting their targets.
Read the report here

GET IN TOUCH

 

We’ve been working with some of the largest housing associations in the country to deliver homes of the highest standards. So if you have any social housing developments coming up, let's find a suitable date and time to have a chat.

Fill out the form, and one of our team will be in touch to start the conversation about your next development and see how we can support your project.

 
MD Insurance Services Ltd. is the scheme administrator for LABC Warranty and is authorised and regulated by the Financial Conduct Authority. Registered in England No: 3642459 | Website by Prodo.